If you would like a refund we are happy to offer our one month no quibble money back guarantee and as such we will refund your previous month subscription without question should you feel the need to ask for a refund. We will however, in some circumstances and where your request makes it clear that our service may not be suitable for you, disable your account when me make the refund. We will of course inform you of our intention before we take any action on your account.

If you would like to request a refund or cancel your subscription please contact or call 08700 686 114

Please make sure you let us know the username of the account you're emailing us about as it will help us locate your details quickly

Cancelling your subscription

You can cancel your subscription at any time by logging in and accessing your settings. Please note that you should cancel your subscription at least 24 hours before the payment is due to prevent payment being taken. We do offer a one month no quibble money back guarantee and as such we process refunds in accordance with our guarantee. If you can't access your account or need help you can email us at or call 08700 686114 to request cancellation at any time.