We take your privacy very seriously - please take some time to read our privacy policy

The personal information that you include within your profile is available to other users of If you send a quote or invoice through our service, the personal information contained within those documents will be shared with the recipient. All other personal information that we process is kept confidential on our secure database. We will use your personal information to provide you with our services, communicating with you regarding your subscription, responding to complaints, for administration and accounting and for marketing to ensure that the content and services that we offer are tailored to your needs.

We will store your personal information for so long as you are a registered user. After you cease to be a registered user we will keep your personal information on our records for a period of one year to enable us to respond to any queries or complaints that you may have. After this time we may continue to store your personal information, however such personal information shall only be processed where necessary for legal reasons (for example we will need to keep your billing information for 7 years in accordance with HM Revenue and Customs rules) or we have reason to believe that the processing may (i) assist with the detection and/or prevention of crime; and/or (ii) protect your safety or that of a third party.

We may pass your personal information to third parties who will provide certain elements of our services on our behalf, however all such third parties will be bound to provide at least the same level of protection for your personal information as we provide. Such third parties may be located in countries or jurisdictions that do not provide the same level of data protection as is provided in the United Kingdom. You consent to our transferring your personal information to countries or jurisdictions that do not provide the same level of data protection as is provided in the United Kingdom.

In the event that you choose to pay for our services you will be required to provide your name, address and card details, which will be passed to our payment provider via a secure link. Your card details are not retained on our systems. We will keep your name and address in our secure database and process them in accordance with this policy.

We take appropriate measures to ensure that your personal information is kept secure and is kept for only so long as is necessary for the purpose for which it is used. We only hold such personal information about you as you have provided to us and we update this personal information within 10 working days of any new personal information being provided to us, to ensure that the personal information we hold about you is as accurate and up to date as possible.

We link to a variety of other sites and we may display advertisements from third parties on our site. We are not responsible for the privacy policies of these sites and third party advertisers, nor for the way in which information about their users is treated. In particular, unless expressly stated, we are not agents for these sites or advertisers, nor are we authorised to make representations on their behalf.

You are entitled to ask for a copy of any personal information that we hold about you (for which we may charge a nominal fee) and to have any errors in your personal information corrected.

For quality control and training purposes, we may monitor or record your communications with us.


We may store information about you in a cookie (a small file that is sent by our web server to your computer), which we can access when you make return visits to the site. Using cookies in this way is common is practice for any site that needs to remember what its members preferences are and we use cookies to keep track of your choices in this site (such as log in or registration identification, log in time, user preferences etc).
If you want to delete any cookies that are already on your computer, please refer to the instructions from the relevant company that provides your web browser. If you want to stop cookies being stored on your computer in the future, please refer to your browser manufacturer's instructions. Further information about deleting or controlling cookies is available at

Please note that when you visit our site, we may also log your IP address. We will keep these records for up to 2 years.